frequently asked questions


do you ship worldwide and how much is shipping?

we ship to most countries around the world! All prices below in AUD.


standard: $10 (free on orders over $130)

express: $15 (free on orders over $200)

rest of the world:

asia pacific: $20 (free on orders over $350)

new zealand: $16 (free on orders over $350)

UK and western europe: $25 (free on orders over $350)

US and canada: $21 (free on orders over $350)

rest of world: $42.50 (free on orders over $350)

who is your shipping carrier?

all of our australian orders are shipped with Australia Post and international orders will be shipped with Australia Post or DHL

how long will my order take to arrive?

your order time should be calculated at checkout depending on your loaction.

we always aim to ship orders off within 1 business day of you purchasing. We do have express international shipping available through DHL which will normally arrive to your door within 3 business days.

do shipping costs include taxes?



do you accept returns? (refunds/exchanges?)

yes we do!

we accept returns for change of mind, size changes and style changes in exchange for a store credit provided the item(s) is in it's original, clean, unwashed, undamaged, unused and unworn condition (including all tags and hygiene labels still being attached)

exchanges/store credit:

if you need to exchange your size, colour, or style, or simply want to return your item for store credit you have 30 days from delivery date to initiate your return. we will issue your store credit within 24 hours of receiving your returned items.


unfortunately we aren't able to offer refunds for change of mind, however if there's an issue with quality please contact us.

for all returns/exchanges:

return shipping will be covered by the customer and the original shipping cost will not be included in your refund/store credit amount. however, when doing an exchange the shipping for your new item will be free.

please note: all swimwear should be tried on over underwear and with hygiene labels on for sanitary purposes in the case you need to return or exchange them.

how long will my return take to process?

we will initiate your return as soon as we hear from you and will always aim to finalise everything and get your refund/store credit/exchange sent within 3 days of your return arriving to us!

shipping times will vary depending on where you're located and the shipping method you send it with.

how do i start my return?

if you need to start a return please send us an email to with the subject line "RETURN - {your order number}" and we will do our best to get back to you within 24 hours.

fabric care

how do i wash my swiym?

always hand wash your swiym in cool water and leave them to air dry. putting your swiym in the washing machine/dryer (even on a delicate setting) may impact the lifespan of your swiym.

always make sure you wash out your swiym after wearing, especially in chlorine or salt water.

how long will my swiym last?

from the start we wanted to make sure our swimwear would be sustainable and made to last! Provided you look after your swiym correctly and follow our fabric care instructions, your swiym should last for many seasons to come.

what fabric is swiym made out of?

all of our swimwear is made from a 200gsm fabric that is 80% nylon and 20% spandex. this fabric is super soft and stretchy, while still being super thick.

will the colours run in the water?

no, our fabric colours shouldn't run at all when you enter the water.